Delete your account
You can delete your BLBAAB account at any time, from inside the app or by asking us. This page explains exactly what is removed, what we have to keep, and why.
From the app
- Open the BLBAAB app and sign in.
- Go to Profile, then Settings.
- Tap Delete my account and confirm.
Without the app
If you have already uninstalled the app, or you cannot sign in, message us on WhatsApp from the phone number the account uses and ask us to delete it.
We reply from the same number. We may ask you to confirm a recent order so we are certain we are deleting the right account — we will never ask you for your password.
Message us on WhatsApp (0770 995 2717)
What is deleted
- Your name and email address.
- Your phone number, which is released so it can be used for a new account later.
- Your password.
- Every saved delivery address, including its map pin and landmark.
- Every device signed in to the account, and every active session. You are signed out everywhere immediately, not at the end of the session.
What we keep, and why
- Your past orders, in a form no longer linked to you. We cannot pay a seller for food they cooked or reconcile the cash a rider carried without the record that it happened. These are accounting records, and keeping them is why the deletion is described here honestly rather than as "everything is erased".
- Anything we are required to keep by Iraqi law for tax or accounting purposes, for as long as that requires.
One thing that will stop it
An account cannot be deleted while an order is in progress — a rider may be on the way to you. Finish or cancel the order first, then delete.
How long it takes
Deletion from the app is immediate. A request sent to us on WhatsApp is actioned within 30 days, and in practice within a few days.